Auditions and Interviews Manager

Job Description: Under the direction of the Associate Director of Campus Visits and Recruitment Events, the Auditions and Interviews Manager leads the design, execution, and tech optimization of audition and interview (A&I) processes for Berklee College of Music and Boston Conservatory at Berklee. Managing in-person, online, domestic, and international audition events, this role provides world-class service to prospective students while leveraging data analytics and CRM systems. At Berklee, your work directly supports the next generation of creative leaders. Key Responsibilities Program Leadership & Team Supervision: Team Management: Direct and supervise the A&I team, including Assistant Directors, the Auditions Coordinator, and student employees. Comprehensive Training: Conduct training on Salesforce systems, event guidelines, and best practices for in-person and online auditions. Faculty & Academic Support: Serve as the primary liaison for faculty during auditions, managing schedules, training, and payment processing with Academic Affairs. Event Logistics & Operations: Event Execution: Oversee logistics, venue setups, equipment, and catering for Boston, regional, and online audition events via Zoom. Technical Ownership: Serve as the main technical resource for virtual auditions, online registration systems, and digital lead tracking. Venue Management: Evaluate venue suitability, assess equipment requirements, and maintain partner relationships for domestic audition locations. Data Analytics & Customer Counseling: Strategic Reporting: Analyze event ROI, attendance metrics, rating evaluations, matriculation outcomes, and cost assessments to refine recruitment. VIP Applicant Experience: Provide high-touch counseling to prospective students and families on audition formats, admissions eligibility, housing, and financial aid. What You'll Bring Experience: 3–5+ years of relatable experience in high-volume event management, higher education admissions, or program operations. Musical Background: Formal music training or professional experience in the musical arts is strongly preferred. Technical Proficiency: Advanced skills with admissions software, specifically Salesforce , Zoom , FormAssembly , and FileMaker Pro . Core Competencies: Exceptional interpersonal communication skills; ability to counsel diverse applicant populations with tact and diplomacy. Schedule Flexibility: Willingness to work seasonal evenings/weekends for auditions and campus events like Open House and Orientation. Why Choose Berklee? Artistic Core: Direct the pivotal entry-point experience for world-class musicians, performing artists, and creative leaders. Cultural Access: Enjoy nightly, unrivaled access to world-class music, theater, and dance performances across our campus venues. Total Rewards: Outstanding health and dental coverage, an institutional 403(b) retirement match, tuition assistance, generous PTO, and a paid winter break . Hiring…