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Automotive Call Center Representative (BDC) - McCarthy Hyundai- Lawrence

Mccarthyautogroup

Posted Sep 11, 2026

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Automotive Call Center Representative/Business Development Representative McCarthy Honda- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries.  Job Responsibilities: Complete quality inbound and outbound calls, texts, and emails with customers Schedule service appointments and maintain service calendars  Provide a high level of customer service  Follow up with customers on their experience at the dealership Strong organizational skills and attention to detail are necessary Qualifications: Must have Strong Communication Skills Must be a self-starter Strong organizational skills and attention to detail are necessary.  High School Diploma or GED Must be goal driven Must be flexible and reliable Bilingual a plus!!   McCarthy Employment Perks Closed on Sundays! Medical Insurance Dental Insurance Vision Insurance Life Insurance Health Savings Account 401(k) with Company Match Paid Vacation and Holidays Employee Discounts on Vehicles, Service & Parts Employee Assistance Program Referral Bonuses Paid Training Community and Charity Involvement If this sounds like the job for you, apply now !!