AV Multimedia Systems Engineer II

e MITS is seeking a Multimedia Systems Engineer to support the Workplace & Collaboration Services (WCS) in delivering innovative, consistent, and secure collaboration solutions. This role is responsible for engineering, installing, configuring, testing, and documenting Microsoft Teams Rooms (MTR)-certified equipment in NASA-managed collaboration spaces. The candidate must demonstrate hands-on expertise, technical judgment, and strong leadership skills to ensure spaces are designed and operated in alignment with NASA standards and mission requirements. eMITS is NASA’s enterprise-level service for delivering multimedia, IT communication platforms, and digital content supporting the Agency’s mission. From capturing rocket launches to delivering enterprise IT solutions and digital outreach, eMITS integrates mission-critical communications across NASA OCIO and OCOMM. This position offers a unique opportunity to directly support NASA’s mission to inspire discovery and share NASA’s story with the world. JOB RESPONSIBILITIES: Design, install and configure Microsoft Teams Rooms certified, appliance-based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest Manage multiple project tasks simultaneously and provide daily/weekly activity reporting. Provide support for technical analysis for new hardware systems, upgrades, risk assessments, and implementation plans. Participate in standards maintenance, assessment, and continual improvement, including commenting on NASA standards changes and hardware evaluation Participate in the review and technically evaluate custom/non-standard room approaches, minimizing complexity and maximizing usability Contribute to system obsolescence planning, lifecycle tracking, and upgrade/replacement roadmaps (5–7 year planning horizon). Participate in engineering activities and meetings with Product Owners, customers, and stakeholders. Communicate technical concepts clearly to non-technical stakeholders. Willingness to travel for face-to-face meetings, room installation/configuration/acceptance, technical evaluation/site survey, and center visits as needed Maintain relevant Microsoft Teams Rooms–related certifications. EDUCATION & WORK REQUIREMENTS: Requires minimum BA/BS and 5 years of related experience as well as hold a relevant certification for engineering Microsoft Collaboration Systems. Minimum Requirements: Must be a U.S. citizen. Current Microsoft Teams Rooms certification, kept current as the MTR device list changes. Experience supporting NASA, aerospace, DoD, or other large federal technical environments. Demonstrated experience designing, installing, and configuring certified, appliance-based Microsoft Teams Rooms systems (compute, touch consoles, cameras, microphones, speakers, displays, and content ingest) that do not rely on third-party AV control systems. Proven ability to engineer a room as a complete…