Bartender - Westfield, London

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and now have 4 venues across the UK and US. We also opened in Paris, Mexico and Guatemala in 2026! At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept! Benefits: You’ll have full access to our TOCA Treats, which includes (but is not limited to!): £12.71 plus tronc (approx £1.88 based on the last month’s average) Complimentary TOCA games! Huge discounts on our F&B Free meal whilst on shift Local retail & hospitality discounts! Teammate Assistance Programme with access to free counselling sessions Great progression opportunities as we expand! Job Highlights: Location: TOCA Social, Westfield White City, W12 7GD Reports to : Bar & Hospitality Manager Hours Required : Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends. The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary! Role Scope & Responsibilities: We’re on the hunt for an energetic and engaging Bartender who will ensure the smooth running of our bars and help create exceptional guest experiences within our venue! Some of your responsibilities include: Greeting & supporting guests through their journey to provide a best in class experience Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences Creating delicious drinks to TOCA Social standards Confidently provide knowledge and drink recommendations Supporting Barbacks as and when necessary Taking guest orders, delivering drinks and checking in with guests Coaching junior members of the team to become legends Being aware of legal regulations; including verifying guest age when necessary through ID checks Walking guests through our F&B offering and making recommendations Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner Ensuring guest facing areas are clean, presentable and clear Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions Proving clear and concise communication to teammates to minimise disruption to guests Ensuring all items/stock are replenished and available to guests Following all health & safety and allergy procedures Being flexible in covering a range of duties in line with business needs when…