Behavioral Health Homes Program Assistant

Behavioral Health Home (BHH) Program Assistant will work closely with the BHH Manager of Provider Relations and Coordination to help with managing and supporting the BHH provider community on all aspects of the BHH contract. This may include, but is not limited to, data management, scheduling and assisting with quarterly provider meetings, in-person meetings and monthly health observances. This position will be responsible for assisting manager in ensuring that applicable contract performance goals are met. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. Requirements DUTIES AND RESPONSIBILITIES: Provide and coordinate a wide variety of administrative and provider relations support tasks for the Behavioral Health Home (BHH) program Provide support to designated BHH providers including orientation and education of providers and staff and incorporating BHH contract policies and procedures Provide telephone support for incoming calls to BHH queue line when needed Provide coverage, as needed, in the absence of the BHH Manager. Attend program meetings, workgroups, and committee meetings, with BHH manager or representing the BHH program on behalf of ABH, Inc. Take comprehensive, accurate, and well-organized meeting notes as requested by BHH manager. Prepare, proofread, and distribute clear, concise, and grammatically accurate meeting minutes within established timeframes Provide support and leadership with program-related tasks and projects, including preparing and distributing provider communications, newsletters, announcements, and educational materials. Assist with annual provider surveys, preparing and distributing training materials, and coordinating and conducting on-site visits with DMHAS and/or provider staff. Perform member eligibility verification in a timely manner to support timely enrollment into the Behavioral Health Homes Program Maintain and update BHH provider master contact list on a quarterly basis Assist with annual provider credentialing/recredentialing activities Communicate professionally with designated BHH providers, clients, community organizations, state partners and stakeholders, and internal departments regarding program-related inquiries. Maintain confidentiality of all clients protected health information and adhere to all HIPAA related policies and procedures and report HIPAA violations to appropriate officer at ABH® Travel within the state to meet program requirements Attend annual Conflict of Interest training, HIPAA training and all training required of Programs and/or DMHAS Demonstrate ethical conduct, professionalism, and cultural competence in all interactions. Perform other tasks/responsibilities as required to support the business operations. EDUCATION AND EXPERIENCE REQUIREMENTS:…