Benefits Content and Implementation Manager
Wellist · Boston, MA · United States · On-site
Posted Oct 1, 2026
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Benefits Content and Implementation Manager
Wellist is hiring a Benefits Content and Implementation Manage r to work with employer clients, turn their benefit materials into clear employee resources, and manage the setup and launch of those resources in our platform. At Wellist, we help employers deliver the right resources at the right time, so employees can find meaningful support through every life moment and HR leaders can get more value from the investments they’ve already made.
As a Benefits Content and Implementation Manager , you’ll play a critical role in translating complex employer benefit portfolios into an experience employees can actually understand and use. Day to day, that means reviewing client benefit portfolios, building resource listings in plain language, and tagging each listing so employees can quickly see resources that match their need and eligibility.
This is a detailed, execution-oriented, individual contributor role with meaningful impact. The quality of every build directly affects the employee experience, the value clients realize from Wellist and the insights we can generate about their benefits portfolios.
This role is ideal for a sharp, highly accountable operator who combines exceptional attention to detail with strong judgment, curiosity and care. You’ll develop deep expertise in the benefit portfolios of leading employers and use that knowledge to help Wellist continuously improve how we deliver value at scale.
What You’ll Own
Client Builds & Portfolio Intake
Own assigned client benefit implementations from intake through approval, delivering complete, accurate work against established timelines and quality standards and ensuring employees can easily find and use the programs and resources that apply to them.
Partner with domestic and international clients, brokers and point solution providers to understand each employer’s benefits portfolio and available resources.
Lead discovery conversations to capture the full scope of each employer’s portfolio, down to individual programs, services and hidden gems.
Develop deep knowledge of assigned client portfolios and serve as an internal resource throughout implementation and ongoing client work.
Resource Identification, Content & Quality
Review complex benefit materials and identify the programs, services and hidden gems that should be represented in Wellist.
Apply Wellist’s tagging and eligibility frameworks precisely so employees are connected to resources relevant to their needs, benefits and eligibility.
Translate complex benefit information into clear, accurate and employee-friendly content that helps people understand what support is available and how to access it.
Coordinate review and approval with clients and benefit partners, ensuring resource work meets Wellist’s standards for accuracy, completeness and usability.
Cross-Functional Collaboration
Work closely with Client Success, Analytics, Development, Support and…