Benefits Manager

About Nscale Nscale is a global AI infrastructure company providing high-performance compute and data center solutions designed to support the next generation of AI. We are growing rapidly across multiple markets, with significant expansion planned in the US. Our People function is evolving alongside the business, creating an opportunity to build scalable programs and infrastructure that can support Nscale through its next stage of growth. About the Role As our US Benefits Manager, you will help build and scale Nscale’s US benefits offering during a period of significant growth. Reporting to the Global Senior Benefits Manager, you will be the US benefits subject-matter expert within the global Benefits team, bringing market insight, program expertise, and recommendations to support the continued development of our US benefits strategy. Your focus will be on program performance, governance, scalability, and continuous improvement. Working alongside a Senior Benefits Coordinator responsible for day-to-day administration and employee support, you will ensure our US benefits programs remain competitive, compliant, and capable of supporting a rapidly growing workforce. What you'll be doing US Benefits Programs & Market Insight Lead the performance and ongoing evolution of US health and welfare, retirement, leave, and wellbeing programs. Provide US market expertise, benchmarking, and recommendations to inform benefits strategy and plan design. Analyze utilization, employee feedback, costs, and market trends to identify opportunities for improvement. Develop recommendations and business cases for program enhancements. Act as a US benefits subject-matter expert across the business. Renewals & Open Enrollment Lead the US renewal cycle in partnership with the Global Senior Benefits Manager, broker, and Finance. Analyze renewal proposals, claims, utilization, market data, and cost projections. Develop options and recommendations to support renewal and plan design decisions. Lead implementation of approved program changes. Oversee Open Enrollment planning and readiness, with day-to-day administration and employee support delivered by the Senior Benefits Coordinator. Vendor Governance Lead operational governance of US brokers, carriers, and benefits providers. Monitor service levels, performance, and program effectiveness. Hold providers accountable for service delivery and continuous improvement. Support vendor evaluation, selection, implementation, and transition activities. Leave, Compliance & Governance Provide US expertise to support leave strategy, policy, and program design. Oversee US leave program effectiveness and external administrator performance. Maintain oversight of US benefits compliance, including ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and applicable state requirements. Monitor legislative developments and recommend required program or process changes. Identify and…