Beverage Manager
Princesscruises · New York, New York · United States · On-site
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Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Lead the bar team in delivering a warm, welcoming first impression for every guest, ensuring consistently friendly, professional, and engaging service across all beverage venues.
Regularly circulate through all beverage areas (including lounges, dining rooms, Horizon Court, Bellbox, crew bar/wardroom, and open decks) to monitor service delivery, resolve guest issues, and provide on-the-spot support to the team.
Coach and mentor bar staff to proactively engage with guests, anticipate preferences and needs, and personalize service to enhance the overall onboard experience.
Oversee the setup, appearance, cleanliness, and ambiance of all beverage outlets, ensuring brand standards, public health, and safety requirements are consistently met.
Plan and manage staffing levels, scheduling, and station assignments to ensure efficient coverage and seamless beverage service across all operating hours and locations.
Monitor daily beverage revenues and key performance indicators, analyzing results by outlet and sub-category to identify trends, opportunities, and areas for improvement.
Set and communicate achievable daily and voyage bar revenue targets in line with guidance from shoreside operations and the Food & Beverage Director, and drive the team to meet or exceed them.
Collaborate closely with the Food & Beverage Director and shoreside partners on pricing, promotions, product mix, and revenue strategies to maximize yield while protecting the guest experience.
Review work procedures and operational practices regularly, recommending and implementing improvements to increase revenue, efficiency, and guest satisfaction.
Ensure accurate beverage accounting, stock control, and inventory management across all outlets, promptly investigating and addressing variances or discrepancies.
Observe individual and team performance against role expectations, providing timely feedback,…