BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)

Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a SBI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS) for our global consulting client. Role: BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS) Rate Range: $75 -77 /hr C2C (40 hrs /week) Duration: 6- 12 months Location: Hybrid, 2-3 days in office, Toronto, ON, Canada Role Overview Key Responsibilities Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight. Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets. Support SPICE ingestion, dataset refreshes, direct queries, data-source connectivity, dashboard publishing, sharing, and access management. Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs. Troubleshoot Athena-based BI workloads and data access issues. Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management. Manage and troubleshoot Lake Formation permissions and data access controls. Support serverless applications utilizing AWS Lambda and API Gateway integrations. Troubleshoot API integrations and REST-based services supporting BI applications. Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms. Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues. Perform incident management, problem management, root-cause analysis, and production support activities. Develop automation scripts and operational tooling to improve platform reliability and efficiency. Maintain technical documentation, operational procedures, and support runbooks. Core Qualifications 10+ years of experience supporting enterprise BI and analytics platforms. Strong hands-on experience with Tableau Server Administration and operational support. Extensive experience administering and supporting Amazon QuickSight in production environments. Experience supporting: QuickSight Dashboards Analyses Datasets Data Sources Themes Templates Permissions & Access Controls Experience troubleshooting: SPICE Ingestion Dataset Refreshes Direct Queries Dashboard Publishing Sharing & Access Issues Data Connectivity Issues Experience with Amazon QuickSight APIs and AWS SDKs. Strong knowledge of: Amazon Athena AWS Glue Data Catalog AWS Lake Formation AWS IAM Experience with: AWS Lambda API Gateway REST APIs Serverless Architectures Strong experience using Amazon CloudWatch for monitoring and observability. Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers. Experience with production support, incident management, problem management, and…