Billing Specialist

Normal 0 false false false EN-US JA AR-SA st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif; mso-fareast-language:JA;} TITLE: Billing Specialist DEPARTMENT Patient Business Services EXEMPTION STATUS: Non-Exempt SUPERVISED BY: Director-Patient Billing 800x600 Normal 0 false false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;} SUMMARY: The Specialist is responsible for verifying transport information, conducting customer satisfaction surveys and resolving private-pay balances with customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: § Responsible for ensuring that all patient demographic and insurance information is verified on all reviewed trips. § Responsible for receiving, sorting and managing all private-pay documentation. § Making phone contact with customers to resolve private-pay balances either manually or via a progressive dialing program. § Fielding customer service calls. § Responsible for managing an assigned systemic workflow. § Other duties as assigned. MINIMUM QUALIFICATIONS: · High School Diploma or GED · Valid State of Georgia Drivers License · Flexible Work schedule KNOWLEDGE, SKILLS AND ABILITY: · Knowledge of methods and techniques for providing on-site emergency medical services. · Knowledge of local, Federal and State insurance billing and collection guidelines for ambulance services. · Demonstrated ability to read English and understand medical terminology · Demonstrated ability to write reports, business correspondence, and complete forms. · Demonstrated ability to establish and maintain positive working relationships with co-workers, superiors, customers and insurance agency personnel. · Demonstrated ability to effectively present information and respond to questions regarding patient care, company operations and other customer service issues. · Ability to operate various office equipment including fax, copy machine, personal computer and printer. Proficiency with 10 key punch preferred. PHYSICAL REQUIREMENTS : The employee is regularly required to use hands, fingers, and reach with hands and arms; must be able to talk or hear. The employee frequently is required to…