Blue Yonder WMS Engineer

About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. Itero Group is seeking an experienced Blue Yonder WMS Engineer to support the implementation, administration, maintenance, troubleshooting, and optimization of Blue Yonder Warehouse Management System (WMS) solutions and related warehouse applications. This is a hands-on technical role responsible for supporting the Blue Yonder WMS environment, resolving complex application and integration issues, performing root cause analysis, supporting software releases and deployments, and developing technical solutions to improve system performance and warehouse operations. The WMS Engineer will work closely with warehouse operations, application support, infrastructure, development teams, vendors, and other technical resources to maintain system availability and resolve production issues. The individual will also provide hands-on technical support for WMS implementations, enhancements, upgrades, testing, cutovers, go-lives, and post-production stabilization. Primary Responsibilities Provide hands-on technical support, administration, maintenance, and troubleshooting for Blue Yonder Warehouse Management System (WMS) . Configure and support Blue Yonder WMS functionality across warehouse operations, including Receiving, Putaway, Inventory, Picking, Packing, Shipping, and Labor. Provide Tier 2 application support and coordinate with Tier 1, Tier 3, infrastructure, development teams, and vendors for incident resolution and escalation. Troubleshoot complex application, configuration, integration, interface, and production issues. Use SQL for data analysis, application diagnostics, troubleshooting, and root cause analysis. Analyze application and system logs to identify errors, integration failures, performance issues, and underlying causes of production incidents. Support integrations between Blue Yonder WMS and related ERP, TMS, carrier, shipping, SaaS, automation, and warehouse systems. Support Windows/Linux server-based peripheral systems and applications integrated with the WMS environment. Install, configure, test, deploy, and support software associated with Blue Yonder WMS and related warehouse solutions. Perform application development,…