Breakfast Attendant

Breakfast Attendant Department – Food and Beverage Reports to – Food and Beverage Manager / Guest Services Manager What’s the job? As Breakfast Attendant, you’ll be Responsible for the breakfast service for our guests and ensure a quality dining experience for them as well as provide a safe, clean and healthy environment. This includes well-cooked, quality food, pleasing presentation whilst delivering memorable guest experiences. You’ll ensure compliance with all relevant health and safety regulations and procedures. Your day-to-day Guest Experience Maintain and clean and inviting guest dining area. Engage, connect, and build rapport with guests to enhance guest satisfaction. Ensure all food and beverage facilities, including restaurant/bar and banquet/meeting spaces are clean and properly stocked to anticipated business volume. Ensure all food and beverage equipment is in operational condition and regularly cleaned. Establish and achieve quality and guest satisfaction goals. Ensure consistent adherence to brand standards and promotions. Work with Manager to ensure the high level of guest satisfaction. Follow all local, brand, and Opal health and safety regulations and procedures. Cost Control Effectively manage and control all food and beverage expenses, including restaurant/bar, breakfast service, labor, overtime, food and market, supplies, etc., enforce Opal’s procurement guidelines. Routinely order food and supplies based on Opal’s inventory standards Continually seek and implement cost saving strategies. Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint. Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste. Understand and operate within the hotel’s breakfast budget. Revenue Generation Drive promotions that deliver great dining experiences for guests at a good value. Bring any ideas that could enhance revenue to the Food and Beverage Manager Make sure credit and financial transactions are handled securely. Leadership Motivate, coach / mentor other food and beverage team members, be a team player. Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment and adhere to Opal’s Standard Operating Procedures. Requirements High school diploma or higher-level education Must speak fluent English (other languages preferred) ServSafe, CPR, and/or First Aid certification is preferred. Requires lifting, bending squatting, and physical labor, standing, walking, and reaching over head, and good speaking skills. Must be able to physically lift, push or pull a minimum of 50 lbs. Candidates must be able to tolerate cleaning and other chemicals daily. Also, the position may have exposure to allergens such as peanuts, chemicals etc.…