Business Analyst Apprentice – Platforms & Solutions

Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world-class broadcast solutions for some of the world’s biggest sporting events, including the prestigious FIFA World Cup™, ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience. Headquartered in Zug, Switzerland, and as part of the Infront Sports & Media group, HBS offers the full spectrum of host broadcast operations and services — combining technological innovation with deep industry expertise to set the benchmark in live sports broadcasting. We are looking for a Business Analyst Apprentice to join the Platforms & Solutions team and support ERP and Back-Office activities. Reporting to the ERP and Back-Office Applications Manager, you will contribute to operational support, continuous improvement of tools, and functional and technical documentation. This is an ideal position for a curious, structured, and service-oriented candidate with a strong interest in IT and business environments. Key Responsibilities Within the team, you will contribute to the effective management of Back-Office applications and projects within the Platforms & Solutions portfolio. You will work closely with internal users and stakeholders to understand business needs, handle requests, and support tool enhancements. Your main responsibilities will include: Participating in Platforms & Solutions portfolio projects under the supervision of the ERP and Back-Office Manager. Providing user support for ERP and Back-Office applications. Handling incidents, issues, and enhancement requests. Supporting ERP data management, integrations, and reporting activities. Monitoring system performance and contributing to problem resolution. Updating and creating functional and technical documentation. Supporting users in the adoption of tools and internal processes. Candidate Profile: We are looking for a candidate currently pursuing a Master’s degree in Information Systems, Computer Science, or a related field, with a strong interest in Microsoft tools, ERP environments, and low-code/no-code technologies. A good understanding of SQL databases, application interfaces, and IT support processes is appreciated. Required Skills: Strong attention to detail, organizational skills, and ability to follow processes. Good analytical and problem-solving abilities. Clear communication skills with a variety of stakeholders. Service mindset, teamwork, and ability to build consensus. Ability to adapt and manage multiple tasks simultaneously. Proactive approach and autonomy in monitoring and following up on actions. French and English required; German and Spanish are appreciated depending on business needs. HBS is committed to creating an inclusive and diverse workplace. We welcome applications…