Business Analyst - Associate 1

Job Description – Business Analyst (EVATRA) Position: Business Analyst (3 Vacancies) Experience: 2–3 Years Location: UAE Department: Product & Implementation Product: EVATRA – UAE e-Invoicing Platform About EVATRA EVATRA is a UAE FTA-compliant e-Invoicing platform designed to help organizations achieve seamless tax compliance, automate invoice processing, and integrate with ERP and accounting systems. Role Overview We are seeking proactive and detail-oriented Business Analysts to join the EVATRA team. The ideal candidate will work closely with customers, implementation teams, and product developers to gather business requirements, analyze processes, and support successful implementation of EVATRA solutions. Key Responsibilities Gather and document business and functional requirements from customers. Conduct requirement analysis workshops and stakeholder meetings. Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and user stories. Perform gap analysis between customer processes and EVATRA capabilities. Coordinate with development and QA teams during implementation projects. Support UAT preparation, execution, and sign-off activities. Assist customers during onboarding and implementation phases. Create functional specifications for ERP and third-party integrations. Track project deliverables and communicate status updates. Prepare solution demonstrations and customer presentations. Required Skills Strong analytical and problem-solving skills. Excellent documentation and communication skills. Experience in requirement gathering and process mapping. Knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics, Sage, QuickBooks, etc.). Understanding of API integrations and business workflows. Experience with project management and collaboration tools. Ability to interact confidently with customers and stakeholders. Preferred Qualifications Bachelor's degree in Business, IT, Computer Science, Accounting, or related field. Experience in e-Invoicing, Tax Technology, FinTech, ERP, or SaaS solutions. Understanding of UAE VAT and e-Invoicing concepts is an advantage. Key Performance Indicators (KPIs) Requirement documentation quality. Successful project delivery support. Customer satisfaction scores. UAT completion and sign-off rate. Timely closure of functional queries.