Business Analyst - Senior
Flexstaf IT · Toronto, ON, Canada · On-site
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Supplier Assignment
RQ00222 - Business Analyst - Senior
Business Analyst - Senior
Description
I&IT Business Analyst – Roles & Responsibilities
Must Haves:
Power BI experience: 5+ years
Power Automate experience: 5+ years
7+ years Support resource utilization tracking and management
7+ years Stakeholder management and reporting I&IT wide performance KPIs
7+ years Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
7+ years Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
7+ years Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)?
Minimum of 3 days onsite (non negotiable)
Role Summary
· Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
· Stakeholder management and reporting I&IT wide performance KPIs
· Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
· Support resource utilization tracking and management
· Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
· Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.
Key Responsibilities
· Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.
· Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
· Conduct business modeling including use case, process, data flow, and data models
· Conduct stakeholder engagement activities including interviews, workshops, and mockups.
· Create collaterals related to changing management and communication to relevant stakeholders across I&IT
· Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance
· Stakeholder management and reporting I&IT wide performance KPIs
· Support hiring and onboarding of resources in I&IT
· Track and report Overtime and utilization of resources
· Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
· Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.
Required Skills and Experience
Power BI experience: 5+ years
Power Automate experience: 3+ years
Excellent MS office toolset knowledge and application (Excel, PowerPoint and MS-word)
· Experience developing strategies, business cases, and cost-benefit…