Business Analyst

WHITEFISH CREDIT UNION (WCU) POSITION DESCRIPTION Position Title : Business Analyst Organizational Relationships : Reports to VP of Business Solutions Supervisory Responsibilities: N/A General Function: The Business Analyst is a member of the Business Solutions Team within IT and serves as the solution architect for assigned enterprise initiatives. This role acts as the primary conduit for business requirements between Project Owners, business stakeholders, and technical delivery teams, ensuring solutions align with organizational goals, regulatory requirements, and industry best practices. The Business Analyst partners closely with Project Managers to lead projects through established PMO processes, supporting timely and successful delivery. This role is responsible for analyzing business processes and operations, identifying opportunities for efficiency and improvement, and translating business needs into clear, actionable requirements that guide system enhancements and application implementations. Working collaboratively with Systems Analysts and other technical teams, the Business Analyst ensures that solutions improve operational efficiency, enhance member experience, and support compliance with credit union policies and applicable regulations. Position Functions: Business Analysis & Process Improvement Analyze and document current-state business processes, workflows, and operational practices. Evaluate the effectiveness of existing systems and identify gaps, inefficiencies, and risks. Define and document business initiatives, including scope, objectives, and expected outcomes. Identify opportunities for process optimization, automation, and improved system utilization. Develop future-state process designs aligned with business and technology strategies. Requirements Management & Solution Design Elicit, analyze, and document business and functional requirements using established methodologies. Translate business needs into detailed requirements, use cases, process flows, and user stories. Act as the primary liaison between business stakeholders and technical teams. Ensure requirements align with enterprise architecture, compliance standards, and strategic objectives. Application & Systems Collaboration Maintain a strong understanding of credit union core and ancillary applications, including their capabilities, integrations, and interdependencies. Partner closely with Systems Analysts to design, enhance, and implement system solutions. Ensure solutions are technically feasible, scalable, and aligned with application architecture. Support evaluation, selection, and implementation of new technologies and vendors. Project Delivery Support Collaborate with Project Managers to support projects through the full lifecycle (initiation through implementation). Participate in planning, scoping, and prioritizing enterprise initiatives. Facilitate workshops, interviews, and working sessions with stakeholders. …