Business Development Executive

Key Roles & Responsibilities 1. Lead Generation Identify potential customers through various channels. Conduct outbound calling and prospecting. Generate leads through online research, social media, LinkedIn, business directories, and other sources. Maintain and regularly update the prospect database. Identify the right decision-makers within target companies. Qualify leads based on business requirement, budget, authority, and timeline. 2. Customer Communication Contact prospects through phone calls, WhatsApp, email, and online meetings. Understand the customer's business, challenges, and current processes. Ask relevant discovery questions to identify their requirements. Build professional relationships with prospects. Communicate clearly and confidently with business owners and decision-makers. 3. Product Presentation & Demo Learn and understand all Zea products and services. Conduct basic product presentations and demonstrations. Explain how ZeaCRM, ZeaPlay, Zea Voice, ZeaBrain, and custom software can solve customer problems. Demonstrate relevant workflows based on the customer's business requirements. Coordinate with the technical/product team when a detailed technical discussion is required. 4. Custom Software Sales Understand the customer's software requirements. Identify business problems that require custom software or automation. Collect requirements from the client. Prepare basic requirement notes and communicate them to the technical team. Coordinate with the technical team for feasibility and solution discussions. Present proposals and quotations to customers. Follow up with prospects until the opportunity is closed. 5. Client Office Visits Visit potential customers and business establishments when required. Conduct face-to-face meetings with business owners and decision-makers. Understand the customer's business process directly. Present suitable Zea solutions. Build strong relationships with local and regional businesses. Participate in client meetings, product demonstrations, and requirement discussions. 6. Follow-Up & Conversion Maintain regular follow-ups with prospects. Track every sales opportunity and next action. Handle basic customer objections professionally. Coordinate demos and meetings. Follow up on proposals and quotations. Move qualified prospects through the sales pipeline. Work towards converting qualified leads into paying customers. 7. CRM Management Maintain accurate customer and prospect information in ZeaCRM. Update lead status, activities, notes, follow-ups, and opportunities. Ensure no qualified lead is left without a follow-up. Maintain proper sales pipeline hygiene. Record daily sales activities and outcomes. 8. Market Research Research target industries and potential businesses. Identify new business opportunities. Understand competitors and alternative solutions. Monitor market requirements related to CRM, AI, automation, SaaS, and custom software. …