Business Development Manager – Freight Forwarding

Title: Business Development Manager – Freight Forwarding Position summary: Responsible for prospecting, engaging, discovering, pricing, and closing & post-closing sales activities in the assigned territory to achieve organizational revenue goals. The successful individual will set revenue goals based on account size & timeline, map out activities to achieve set goals, and record accurate, detailed, and timely information using CRM. Utilizes prospecting tools in combination with existing networks & contacts, qualifies accounts, understands customer needs, initiates dialogue with prospects, conducts discovery, prices & quotes solution to “proven pain,” identifies and builds relationships with key decision makers, understands timelines, and brings in necessary SMEs and resources to close accounts. Engages with operations and account management in final steps of closing the sale to ensure smooth onboarding process, writes up SOPs, and establishes credit, POA, and all other necessary documentation to operate the account. Conducts post-sales via follow-up, periodic performance reviews, and issue resolution. Performs special projects and other duties as assigned by supervisor and complies with all company’s policies and procedures Background Required : Experience in international freight forwarding sales (7-10 years) Multimodal (e.g., Air, Ocean, Import/Export) Excellent knowledge of local markets and competitive landscape Bids, proposals, and negotiations Time, territory, and contact management (e.g., CRM) Home office (USA) and travel management Computer literate: MS Windows OS, MS Office, and CRM Education: Associate degree or equivalent combination of education and experience. Fluent in Microsoft Office Background Preferred : Value added services such as Warehousing/Distribution and Customs Brokerage. Certificates & Licenses: Sales Training, SPIN Sales, Discovery & Solution Sales Other essential abilities and skills : Hunter mentality Self-starter and self-motivator Proving pain, discovery, solutions oriented, push & pull Excellent written and verbal communication Analysis & attention to detail Customer service orientated Problem solving and decision making Diplomacy and judgment Initiative and follow-through Mathematics (Basic) Project Management Team player Vendor relations Additional Essential Job Duties : Direct sales through prospecting, hunting, and closing via value proposition. Contribute to the wider division goal, monitor sales pipeline progress, joint sales calls, support closing, and provide support to colleagues as needed. Manage the onboarding of new clients, monitor the progress of account handover ensuring clients are fully and seamlessly transitioned to KAM and comfortable with their new contact points. Collaborate on internal issues among departments thru communications, brainstorming and collaboration…