Business Development Representative

We specialize in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We partner with leading insurance carriers and handle everything from emergency cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy. As entrepreneurs, we take full ownership of the work we do and the families we serve. At Merit, our purpose is simple and non-negotiable: we work together as a team so we can change lives. Teamwork is the foundation of everything we do—because teamwork creates impact, and impact changes lives. We exist to help people, and the only way we do that at the highest level is by moving as one team, aligned in mission, values, and execution. Why we exist. We exist for two families. The families we serve and the families inside this company. When we work together and serve our clients at the highest level, both families win. As a Business Development Representative , your job is to make Merit the first name in the room when an adjuster, property manager, plumber, or landlord needs a restoration partner. You will build a territory of relationships that generates consistent, compounding referral revenue. You will show up, follow up, and close. You will be the face of Merit in the your assigned market — and that means something here. ESSENTIAL DUTIES & RESPONSIBILITIES Core duties and responsibilities include the following. Other duties may be assigned. Build Your Own Referral Network ● Visit new assignments/jobs, interface with the client, and sell the job. ● Target and develop relationships with insurance adjusters, independent adjusters, property managers, plumbers, HOAs, landlords, general contractors, and real estate professionals. ● Become the trusted, go-to contact in your territory — the name people think of before they even look up a number. ● Present a branded gift on all first-time visits to make a strong, memorable impression. ● Educate referral partners on exactly when and why to call Merit — so the call comes before the competition gets a chance. ● Represent Merit at networking events, trade associations, industry luncheons, and community functions. Drive Revenue through Disciplined Daily Activity ● Begin each week with a written route plan submitted to your Branch Manager — minimum 5 client stops per day, Monday through Friday. ● Execute daily outreach — door knocks, cold calls, drop-ins, and face-to-face visits. Presence wins in this business. ● Conduct face-to-face site visits with new and existing clients Tuesday through Thursday every week. ● Schedule a second or third visit within two weeks of first contact — first impressions open doors, follow-through keeps them open. ● Ensure all new accounts receive at least three face-to-face visits within the first six weeks. ● All active accounts sending you business require a minimum face-to-face touch every 90 days to remain yours. ● Distribute marketing and promo materials on…