Business Insights & Analytics Analyst

Overview At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you. About The Role We are currently seeking a Business Insights & Analytics Analyst . This role advances our analytical maturity in the fast-paced retail and direct sales industries. Going beyond standard reporting, the position focuses on uncovering what is happening, why it is happening, what is likely to happen next, and what the business should do about it. The ideal candidate is a curious, commercially minded analytical thinker who can translate complex data into actionable insights and recommendations while partnering with business leaders to drive better decision-making. What you’re responsible for: Analyze data to identify trends, patterns, anomalies, relationships, and business opportunities, going beyond standard reporting to uncover the “so what” Translate analytical findings into clear insights, recommendations, and actions that support measurable business outcomes Apply statistical analysis, forecasting, segmentation, and other advanced techniques to solve business problems Identify opportunities to use predictive analytics and machine learning to understand drivers and anticipate future outcomes Partner with business leaders to translate challenges into analytical questions, hypotheses, and actionable insights Provide analytical thought partnership on strategic and operational decisions (forecasting, workforce planning, sales performance, customer behavior, and operational performance) Leverage generative AI and AI-powered tools to accelerate data exploration, research, analysis, and insight generation Collaborate with Marketing, Sales, Operations, Finance, and other functions to understand needs and identify analytical opportunities Develop dashboards, scorecards, and visualizations when appropriate to communicate insights and support decisions Use tools such as SQL, Python, Domo, Power BI, Tableau, and other analytical technologies to explore, analyze, and communicate data Partner with BI Developers and data teams to ensure analysis is based on accurate, reliable data and to translate requirements into scalable solutions To join our team Bachelor’s degree (or equivalent) in Data Analytics, Data Science, Computer Science, Statistics, Mathematics, Finance, Economics, Management Information Systems, or a related field 5+ years of experience in data…