Business Intelligence / Data Analyst

Function: Analytics, Strategy & Business Insights Education: B.Tech/M.Tech or MBA from Tier I Institute (IIT, NIT, BITS , IIIT etc) About the Role We are looking for a highly analytical and business-oriented Business/Data Analyst who can transform data into actionable insights and support strategic decision-making across product, marketing, customer lifecycle, retention, and business operations. The ideal candidate should possess a strong problem-solving mindset, excellent stakeholder management skills, and hands-on experience in data analysis, visualization, and business intelligence. This role will work closely with senior leadership, product teams, marketing, CRM, customer experience, and technology teams to improve business performance through data-driven recommendations. Key Responsibilities Business Analytics & Insights Analyze large datasets to identify business trends, customer behavior patterns, and growth opportunities. Translate business problems into analytical frameworks and actionable recommendations. Design and maintain business KPIs, dashboards, and reports for leadership reviews. Conduct cohort analysis, funnel analysis, retention analysis, and customer segmentation. Data Analysis & Reporting Extract, clean, validate, and analyze data from multiple sources. Build automated dashboards and reporting solutions using BI tools. Monitor business performance and proactively identify anomalies, risks, and opportunities. Develop recurring and ad-hoc analytical reports for cross-functional stakeholders. Strategic Decision Support Partner with Product, CRM, Marketing, Finance, and Operations teams to measure business impact. Conduct A/B test analysis and evaluate campaign effectiveness. Provide recommendations to improve customer acquisition, engagement, retention, and monetization. Stakeholder Management Present insights and recommendations to senior management. Collaborate with business and technology teams to define data requirements. Drive a culture of data-driven decision-making across the organization. Required Skills & Qualifications Educational Qualification B.Tech/M.Tech or MBA from IIT, NIT, BITS Pilani, IIIT, or equivalent Tier-1 institutions preferred. Strong academic background in Engineering, Computer Science, Mathematics, Statistics, Economics, or related fields. Technical Skills Advanced SQL (mandatory) Strong proficiency in Excel/Google Sheets Experience with Python (Pandas, NumPy, Matplotlib) or R Hands-on experience with BI tools such as Power BI, Tableau, Looker, or Metabase Understanding of data warehousing concepts and database structures Analytical Skills Strong problem-solving and structured thinking capabilities Ability to work with large datasets and derive meaningful insights Experience in statistical analysis, forecasting, hypothesis testing, and experimentation Knowledge of customer lifecycle metrics, funnels, retention, and cohorts Soft…