Business Operations Manager

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. The Role This role drives our AI-first revenue engine by converting GTM strategy into repeatable execution—from messaging and discovery to full deal motions. Partnering with Sales, RevOps, Marketing, Product, Finance, and Engineering, you will build and operationalize AI-enabled workflows (enrichment, routing, copilots) tracked via key dashboards. You will combine quantitative data skills (SQL, spreadsheets) with technical fluency to evaluate tools and integrate with the GTM stack alongside data and engineering teams. Ultimately, you will drive adoption, change management, and governance to deliver core outcomes: faster ramp, higher win rates, shorter sales cycles, improved data quality, and team productivity. What You´ll Do Design and deploy AI-augmented workflows across the funnel integrated into the GTM stack with strong CRM/data quality and durable governance (not one-off hacks). Own measurement and optimization: define success metrics/ROI, build dashboards, ship v1 fast, then iterate via experimentation using funnel and pipeline data. Drive adoption and responsible use, establishing the appropriate governance mechanisms aligned with Legal/Security/IT. Evaluate tools and build-vs-buy decisions for AI/automation (LLM/agent platforms), partnering with Data/Engineering to prototype and productionize. Who You Are: Engineering background is a must Quant + systems mindset: comfortable with messy GTM data and building repeatable operating systems (not one-off analysis) Strong funnel fluency: deep understanding of end-to-end GTM metrics—conversion, pipeline health/velocity, segmentation Clear cross-functional communicator: can translate ambiguity into structured work, align execs/operators/technical teams, and drive measurable outcomes. GenAI for GTM experience: either as a builder (agents/workflows/prototypes) or an operator (use-case management,…