Business Operations Manager

Make a genuine difference while bringing your commercial, operational and leadership expertise to an organisation with purpose. Wellington Sexual Abuse HELP Foundation (Wellington HELP) provides wrap-around support for survivors of sexual harm, helping people move from surviving to thriving. Its services include a 24-hour support line, social work, court support and counselling across Wellington, Porirua and the Kāpiti Coast. On behalf of Wellington HELP we are seeking an experienced and commercially astute Business Operations Manager to join HELP's Leadership Team and work closely with the Chief Executive. This is a broad and influential position for someone who enjoys combining business operations, financial oversight, people leadership, funding and business development with the opportunity to contribute to organisational strategy. The opportunity Reporting directly to the Chief Executive, you will take responsibility for the effective delivery of HELP's operational services and play an important role in ensuring the organisation remains financially sustainable and well positioned for the future. You will provide operational and strategic support to the Chief Executive, lead the Operations function and oversee areas including finance, systems, IT, quality, data and information. A particularly important part of the position will be supporting HELP's ongoing financial sustainability. You will work alongside the Chief Executive and wider leadership team to strengthen existing funding relationships, secure grants and contracts, identify new revenue opportunities and develop relationships across government, corporate and philanthropic organisations. This is not simply an administration role. You will have the opportunity to influence how the organisation operates and contribute directly to its future direction. What you will be responsible for Your responsibilities will include: providing operational, financial and business support to the Chief Executive; contributing to organisational strategy, financial planning and business planning; leading and developing members of the Operations team; overseeing the finance function and ensuring quality financial information is available to support decision-making; developing and maintaining relationships with key funding agencies and service providers; supporting grant applications, contract renewals and fundraising initiatives; identifying and developing new revenue streams and business-development opportunities; building relationships with government, corporate and philanthropic partners; overseeing business systems, IT resources, policies and processes; supporting quality, accreditation, data and organisational reporting; overseeing operational requirements across HELP's Wellington, Porirua and Kāpiti offices; and driving continuous improvement across the organisation. About you We are looking for an experienced manager who can operate strategically…