Business Process Analyst

Responsibilities: Administer variable compensation programs and process payroll month over month Field and resolve employee, supervisor, and manager inquiries (tickets) Create modeling and data analysis using various systems and data sources Complete recurring & ad hoc manual tasks for processes not systematically automated Perform validation and data quality checks on both data imports and exports, research any data inconsistencies, perform root cause analysis, and complete full reconciliation to guarantee accuracy Use technical skills to understand Varicent ICM system configuration and process plan design changes and implementations Suggest and test Varicent ICM system enhancements & process automations Lead phone/web-based interactions with Leadership - influence decision making via data informed recommendations Interact with employees, Supervisors, and Managers to explain and assist in the understanding of variable compensation plans, their application, calculation, and relevant policies and procedures Review monthly results/payments, confirm calculations by reconciling data to source systems, and resolve issues as needed Produce Ad-hoc analyses for various business partners and internal clients Conduct variable compensation support through education and training Understand multiple internal areas of business (Ops, Finance, Human Resources, Total Rewards, etc.) to research, analyze, and resolve potential issues Coordinate and complete additional projects as requested Support ICM systems migration by writing test cases and conducting UAT Monitor incentive plan health/performance, alert clients of outliers, and propose remediation recommendations Collaborate with consultants to address/enhance internal compensation programs/policies (e.g., incentive plan design, best-practice research, project support) Provide project management/support for Compensation-related programs/policies Required Qualifications: Bachelor's degree or equivalent (Human Resources or Business Management preferred) 2+ years of HR experience (Compensation, Payroll, or Employee Relations domains) 2+ years of business experience with the ability to design and build moderately complex business/analytical models and the ability to effectively communicate analyses and/or recommendations with stakeholders Proficient with a variety of software, including Microsoft Office programs (Excel proficiency) Preferred Qualifications: CCP/HRM Certification (or local geo equivalent) Experience administering variable incentive compensation plans Experience working in a highly matrixed organization Experience working with Incentive Compensation Management/HR Systems (Varicent) Work setup: Location: Quezon City or Makati or Taguig or Muntinlupa Work set-up: Hybrid Shift: Night Shift   By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it…