Business Project Manager
INGENICO · Sofia, BG, 1407 · Bulgaria · Hybrid
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Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
You will: • Demonstrate on a daily basis a mindset with a focus on Business Readiness and Go To Market, whilst understanding the technical requirements within any given project • Manage different projects, (White Label and/or SDK delivery, covering legislation and compliance requirements, third-party provider integrations, new features, and improvements) • Identify and manage projects scope, objectives, and critical success factors by gaining a thorough understanding of the business requirements • Manage contacts and expectations with Project Managers, PSPs, vendors, suppliers, clients (internal and external) to ensure that projects remain on track • Manage changes and improvements in projects scope, identify issues and drive for resolution • Lead the identification of critical dependencies and risks early in the project life cycle • Proactively manage and mitigate risks, issues, and dependencies, and escalate when needed • Liaise between Product Management, Technology and business stakeholders to foster quality communications • Create and maintain project documentation • Provide project updates on a consistent basis to various stakeholders about the progress and adjustments needed You'd be a great fit if you have:
• University degree or equivalent professional experience in technology, payments, business, engineering, or a related field
• 3+ years of experience in project management, business project management, solution delivery, or technical implementation within the payments, fintech, banking, or software industry – with demonstrated ownership of stakeholder-facing outcomes
• Strong understanding of payment solutions, ideally including SoftPOS, acquiring, merchant services, payment acceptance, certification, or related ecosystems
• Experience creating, contributing to, or owning specification solution documentation which encompasses business requirements, assumptions, dependencies, functional specifications, integration scope, implementation scope, delivery plans, and acceptance criteria
• Working knowledge of commercial and contractual structures – Statement of Work (SoW) scope, SLAs, licensing or partnership terms – to flag commercial risk before it blocks delivery
• Practical understanding of the Software Development Life Cycle – gained through direct exposure to how business requirements, technical design, development, testing, certification,…