Business Services Manager - India

CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. For more information, visit cimmyt.org. We are looking for a driven, service-oriented professional to join us as Business Services Manager –India — someone who thrives in complex environments, is comfortable working across multiple entities, and takes genuine pride in making operations run smoothly. This role sits at the intersection of two distinct but connected organizations — CIMMYT India and BISA India — operating under a shared services model. Each has its own structures, priorities, and operational footprint, and the BSD Manager will need to understand both well. BISA operates a network of research stations across India, each with its own inventory, warehousing, and field operations requirements. CIMMYT India, while structured differently, has its own operational needs that this role will equally support. Managing both entities means navigating real complexity — different governance lines, different operational rhythms — and doing so with confidence and clarity. The position is based in India with frequent travel to BISA research stations and CIMMYT operational locations. The role will be based in New Delhi, India. Requirements Key Responsibilities General Business Services Management •Lead and coordinate business services operations across both CIMMYT India and BISA India, keeping everything aligned with institutional policies and compliance standards. •Ensure operational services are delivered efficiently across field stations, offices, warehouses, and research operations. •Build processes that are structured, scalable, and consistent with CIMMYT’s internal control frameworks and regional direction. •Work closely with the RBSM – Asia on operational planning, escalation, and decision support — keeping them well-informed with timely updates and field observations. •Spot operational bottlenecks early and put practical solutions in place to improve efficiency, compliance, and service quality. •Track and maintain performance indicators across inventory, warehousing, procurement, logistics, facilities, and admin services. Inventory, Warehouse, and Field Operations This is a significant part of the role. BISA’s research stations carry diverse and operationally critical inventory, and effective management of these assets is essential to the success of research programmes. •Oversee inventory and warehouse…