C005439 Solution Support Engineer (NS) - FRI 9 Oct

Deadline Date: Friday 9 October 2026 Requirement: Solution Support Engineer Location: The Hague, NL Full Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 300 Required Start Date: 23 November 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET Duties & Role: The Solution Support Engineer is responsible for providing technical assistance and support to clients and internal teams in the implementation and maintenance of software solutions. This role involves troubleshooting and resolving technical issues, assisting with product configurations, and ensuring that solutions are functioning optimally. Solution Support Engineers collaborate closely with customers to understand their needs, provide guidance on best practices, and help solve problems related to system performance, integrations, and customization. Additionally, they may work with development and product teams to escalate complex issues and contribute to the continuous improvement of the solution. Solution architecture Contributes to the development of solution architectures in specific business, infrastructure or functional areas. Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability. Determines and documents architecturally significant decisions. Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products. Supports projects or change initiatives through the preparation of technical plans and application of design principles. Aligns solutions with enterprise and solution architecture standards (including security). Requirements definition and management Uses standard techniques to elicit, specify, and document requirements for simple subject areas with clearly-defined boundaries. Assists in the definition and management of requirements. Assists in the creation of a requirements baseline. Assists in investigating and applying authorised changes. Systems development management Plans and drives systems development projects which support the organisation's objectives and plans. Selects, adopts and adapts appropriate systems development methods, tools and techniques. Ensures that stakeholders are aware of required resources and that they are made available. Facilitates availability and optimum utilisation of resources. Monitors and reports on the progress of development projects. Ensures projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements. Develops road maps to communicate future development activity. Network design Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure. Follows organisational architectures and standards. Application support Follows agreed procedures to…