CALL CENTER AGENTS / DATA CAPTURER
Kabstrading Co · Pietermaritzburg, South Africa
Sign up free: we match you to jobs like this, tailor your application and fill the form. 2 free applications every day.
Job Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets.To apply please forward cv to ; petersholdings25pty@gmail.com