Campaign Co-ordinator

Addison Lee – Giving London Life a Lift Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards. Our strength lies in our employees and drivers – genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike. As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport, point-to-point services and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day. About the Role The Campaign Co-ordinator plays a pivotal role in the successful planning, coordination and delivery of marketing campaigns across CRM, digital, brand and commercial channels. Salary £40,000 (DOE) Location Paddington, London with hybrid working (4 days office based - 1 day WFH) About You Acting as the operational hub of the Marketing team, you will coordinate campaign activity from briefing through to launch, working closely with stakeholders across Marketing, Commercial, Product, Operations and external agencies. You'll ensure campaigns are delivered on time, assets are completed to schedule, stakeholders remain aligned, and campaign performance is monitored and reported. This role is ideal for someone who enjoys managing multiple projects simultaneously, thrives on organisation and process, and has experience coordinating marketing campaigns across a variety of channels. Main Accountabilities Campaign Planning & Coordination Coordinate the end-to-end delivery of marketing campaigns across CRM, digital, content and brand channels. Build and maintain campaign timelines, workback schedules and delivery plans. Ensure campaign objectives, audiences, deliverables and success measures are clearly defined before launch. Manage campaign workflows, helping teams stay on track and meet deadlines. Coordinate campaign launch plans and ensure all activity is delivered to schedule. Maintain the central marketing campaign calendar and roadmap. Stakeholder & Project Management Act as the main point of coordination between internal marketing teams and key business stakeholders. Schedule and lead campaign planning meetings, status updates and follow-up actions. Manage campaign briefing, approval and sign-off processes. Identify risks, delays or delivery challenges and escalate where required. Ensure effective communication between CRM, Digital, Creative, Commercial and Operational teams. CRM & Digital Campaign Support Work closely with the CRM & Engagement Manager to coordinate lifecycle, retention and customer engagement campaigns. Support audience…