Caregiver Services Specialist (Sioux Falls)

For more than 50 years, Active Generations has been a trusted leader in supporting adults through wellness programs, essential services, and meaningful community connections. With a growing team across multiple locations, we continue to evolve and expand our impact while staying grounded in our mission. Our work centers on creating environments where people can thrive—physically, socially, and emotionally. Through wellness and nutrition programs, caregiving services, and opportunities for connection, our team works together to promote active lifestyles and overall well-being. We’re guided by teamwork, compassion, and adaptability, and we’re looking for individuals who want their work to have genuine purpose and lasting impact. SUMMARY: As a Caregiver Services Specialist, you’ll provide education, resources, consultation, and ongoing support to caregivers and families while helping strengthen Active Generations’ Caregiver Services programs. This position works directly with caregivers to identify needs, navigate resources, plan for current and future care needs, and access appropriate support. The Caregiver Services Specialist also supports program development, documentation, outcome tracking, staff education, and continuous improvement to ensure caregiver services remain responsive, effective, and aligned with participant needs. ESSENTIAL FUNCTIONS: Provide individualized consultation, education, resource navigation, and support to caregivers and families, including assistance with immediate and long-term care planning. Identify caregiver needs and connect individuals with appropriate resources, referrals, respite services, support programs, and community-based services, including programming provided by Active Generations. Facilitate caregiver and grief support groups, family meetings, group coaching, and other caregiver education and support activities. Coordinate caregiver support services, including consultations, respite resources, educational programming, and other available services. Support evidence-based caregiver programs and interventions. Develop and maintain tools, guides, processes, and documentation standards that support consistent and effective caregiver services. Maintain accurate and confidential documentation of caregiver interactions, referrals, services, demographics, program participation, and outcomes. Gather caregiver feedback and use program data to identify opportunities to strengthen services, processes, and participant engagement. Perform additional duties as assigned by program management. EDUCATION & EXPERIENCE: Associate’s or Bachelor’s degree in Social Work, Human Services, Gerontology, Sociology, Psychology, or a related field preferred. Minimum one year of experience working with older adults, caregivers, individuals living with dementia-related conditions, human services, or a related area required. Experience providing individual, family, or caregiver consultation and…