Carrier Relations Manager

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals. Job Summary As a Carrier Relations Manager at CEQUENS, you will be instrumental in fostering and nurturing enduring partnerships with Mobile Network Operators and Telcom partenr. You will serve as a crucial intermediary, dedicated to overcoming obstacles, maintaining high levels of satisfaction among MNO partners, and actively contributing to the expansion of CEQUENS' presence in the market. Your responsibilities encompass delivering innovative technologies and solutions, including SMS monetization, SAAS and CPaaS offerings, channel partnerships, and connectivity improvements. There is also an element of winning new clients so you must have a hunting mindset. MAIN AREAS OF RESPONSIBILITY Relationship Management Build and nurture strong, lasting relationships with MNOs globally. You will be the primary point of contact for MNOs, ensuring their needs are met and addressing any challenges. Implement strategies to enhance partnerships with MNOs. Collaborate closely with cross-functional teams to align goals and deliver exceptional service. Monitor industry standards and regulations related to MNOs in different countries. Deliver Cutting-Edge Technologies Present and promote CEQUENS' innovative technologies and solutions to MNO partners, including SMS monetization strategies, SAAS and CPaaS offerings, channel partnership opportunities, and enhancements in connectivity. Drive CPaaS sales by identifying opportunities and developing channel partnerships. Enhance our service offerings through strategic collaborations. Identify growth opportunities to expand CEQUENS' presence in existing and new markets. Drive CPaaS partnership growth by structuring monetization models, commercial frameworks, and go-to-market plans with MNO and enterprise partners. Own the end-to-end CPaaS partnership lifecycle, from opportunity identification through negotiation, contracting, and onboarding. Conduct carrier needs analysis to identify relevant CPaaS use cases, translating partner pain points into tailored solutions that drive adoption and revenue growth. Contribute to Growth Play a key role in driving the expansion of CEQUENS' market presence by identifying opportunities for growth, proposing strategic initiatives, and collaborating with cross-functional teams to execute plans…