Case Manager

Embracing Lightshare's mission, vision and our five Pillars is important for our work at Lightshare. Our five pillar embrace the following:: Compassion (show empathy and genuine care for the well-being of our colleagues, the people we serve and our community); Acceptance (create an environment where everyone feels valued and included; foster creativity through the richness of our differences); Respect (treat every individual with dignity, courtesy and consideration; value the opinions and contributions of others); Empowerment (take ownership of your work, seek growth opportunities to reach your full potential and actively contribute to our success); Stewardship (responsibly manage the resources and assets entrusted to us). Benefits available to our employees: Lucrative vacation time – 168 hours Mental Wellness Days – 3 days Medical insurance, prescription tools, dental, vision, mental health, wellness programs, EAP, life and ADD and the ability to participate in a 401K, Supplemental – accident, hospital indemnity and critical illness . Position Summary: Identifies client’s needs by assessing client situation and availability of resources Educational Requirements: High school diploma or equivalent with counseling experience and/or college course work in psychology or related field Special Skills: Basic knowledge of substance abuse treatment; working knowledge of community resources; advocating skills; strong people skills to provide excellent internal and external customer service Position Duties: Coordinates planning services available to client by interviewing client, assessing needs and goals of client, assisting client in completing applications; link service system to client to meet and obtain basic human needs; arranges for appropriate transportation. Educates client by explaining program requirements, options, interpretations, and determinations. Monitors service delivery by follow-up interviews with client and/or provider source. Provides emergency/crisis intervention services by referring client to other appropriate programs. Maintains client records by documenting client’s situation and client’s own actions; accurately completes required paperwork procedures. Complies with federal, state and local legal requirements by studying existing and new legislation; informing management of needed actions. Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients. Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation. Equal Employment Opportunity Lightshare Behavioral Wellness & Recovery is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran…