Census & Invoice Retrieval Specialist

We are building a category-defining, tech-enabled services brokerage and need operational firepower to match. At the foundation of our data pipeline are two critical inputs: census files and carrier invoices. We need a dedicated resource to own the collection of these files across 500+ clients. This is a high-volume, low-variance role focused on precision, reliability, and timeliness. You wont be client-facing, but your work will power quoting, auditing, and eligibility processes downstream. Your sole responsibility: make sure the right files are pulled, from the right systems, at the right time. Responsibilities: Log into assigned platforms (ADP, UKG, Ease, Employee Navigator, etc.) for each client Download weekly census files for 500 clients (~2,000/month) Download monthly invoices for each active carrier per client (~1,500/month) Upload files to our internal front end (you will be trained) Maintain a central tracker (Retool or Airtable-based) with: File type (Census / Invoice) Client name Carrier (for invoices) Coverage week/month Date requested / Date retrieved Upload confirmation Follow up internally if a file is missing, locked, or fails to download Flag exceptions or unexpected issues (e.g., no invoice available, system error, etc.) Requirements: Process-oriented and highly organized; capable of tracking 3,500+ files/month Comfortable logging in and navigating multiple benefits platforms (training provided) Reliable and fast: you do what you say youll do, every time Familiar with GSuite and general file management practices Comfortable working asynchronously with a US-based operations team No client communication required