Center Director (BCBA)

Overview Center Directors provide clinical oversight for 1 to 2 centers and any associated home, community and school-based services. They actively manage the daily in-center operations of the facility. The work closely with their regional leadership team and clinical support teams to ensure that the centers operates at capacity and are fully staffed. They are responsible ensuring that all clients in attendance receive excellent clinical services, that team members are actively engaged in treatment, and that all company and center policies are followed. They are the local steward of LEARN’s culture in the building as they active encourage their team’s professional growth, embrace a collaborate, contemporary and compassionate approach to services, and go above and beyond to recognize the achievements of their team members. Center Directors have on average between 3 and 8 clinical direct reports, e.g., Behavior Analysts, SBS/CFs, or MTs, manage an average between 600 and 1,200 hours of weekly total team production (TTP), and provide an average of 10 hours or more of weekly billable activity through supervising a small caseload, co-treating clients, conducting assessments, and substituting for other clinical supervisors. Responsibilities Provide clinical oversight to team members delivering services in the center Ensure services are delivered and documented according to company operational and quality standards Promote a culture of compliance Ensure high caregiver satisfaction with services Manage daily operational issues Partner effectively with internal departments to deliver services Provide clinical and professional feedback to staff and implement performance management processes Create a supportive and inclusive culture for team members Collaborate with supervisor on staffing needs Collaborate with supervisor and facilities team to ensure center is safe for clients and staff Work directly with clients on protocol modification, treatment by protocol, assessment services, and family treatment guidance Adhere to all compliance policies, written or unwritten Complete other tasks assigned by supervisor Qualifications Master’s degree or higher preferred Board Certified Behavior Analyst with valid license, as required by local statutes preferred Minimum of 4 years of experience in ABA and 2 years in a supervisory role Job Specific Qualifications Service Orientation: Actively looking for ways to help people. Collaboration: Bringing others together and trying to achieve common goals and to reconcile differences. Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense. Customer Service: Knowledge of principles and processes for providing client/student/customer services. This include needs assessment, meeting quality standards for services, and evaluation of client/customer satisfaction. Active Listening: Giving full attention to what other…