Center Team Lead

At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees. Support Operations. Lead the Team. Deliver Hands-On Patient Care. Why CareATC is Different (and Why You'll Love It Here): This role is the key operational and clinical support contact for the Health Center. You'll blend leadership with direct patient care, ensuring clinical excellence and team cohesion while upholding the highest standards. The Patient Wins: Little or no cost for excellent medical care or dispensed medication, allowing you to focus on comprehensive, patient-centered care. You Win: Consistent schedule allowing for work-life balance , no on-call schedule or holiday schedules. This allows for consistent income with manageable productivity expectations. CareATC Advantages Clinic and medication provided at no cost or low cost to employee and dependents. Full benefit package, for eligible roles, including Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance, and a Wellness Program. About the Job: We are looking for a Medical Assistant (MA) for a Center Team Lead opportunity. This role supports both the clinical and administrative areas, assisting providers with patient care and handling clerical, environmental, and organizational tasks. As the Team Lead, you will be accountable for supporting the day-to-day operations and ensuring the facility exceeds AAAHC standards and follows all established policies. What You’ll Do (Key Responsibilities): 1. Team Leadership & Operations Support Oversight: Oversee the overall day-to-day operations and clinical staff support within the health center. Compliance: Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements, and strict adherence to patient privacy regulations (confidentiality protocols). Scheduling & Metrics: Meet key performance indicators (KPIs), daily operations, and workflows. Work directly with Area Operations leadership to create and facilitate staff schedules and monitor timecards. Expert & Training: Function as the subject matter expert (SME) and is accountable for staff training and demonstration of competencies. Inventory & Support: Responsible for supply and pharmacy inventory management and replacement ordering. Provide support to leadership to resolve issues and ensure a positive patient/employee experience. 2. Clinical & Patient Care Hands-On Care: Provide a significant amount of time dedicated to patient facilitation and care , assisting physician(s) or clinician(s). Patient Education: Provide information to patients so they may fully utilize and benefit from the clinical services. Collaboration: Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions team. What You’ll Bring to the Team (Minimum…