Change Manager
racetrac · 200 Galleria Parkway SE Suite 900 Atlanta, GA 30339 · United States · On-site
Posted Sep 11, 2026
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RaceTrac Company Overview
Job Description:
The Change Manager is responsible for leading the people side of change for enterprise-level initiatives by applying a structured change management methodology to improve employee adoption of new processes, technologies, systems, behaviors, and ways of working. This role partners with project teams, business leaders, sponsors, communications teams, and learning teams to prepare, equip, and support employees through change. Using the Prosci Methodology and ADKAR® Model, the Change Manager develops and executes change management plans, assesses readiness and resistance, supports stakeholder engagement efforts, and helps ensure organizational changes are successfully adopted and sustained. The Change Manager serves as a trusted advisor on change-related activities while working closely with project teams to align people-focused efforts with project objectives and business outcomes.
What You'll Do:
Apply Structured Change Management Methodology
Apply change management tools, processes, and methodologies to support the people side of change.
Develop and execute change management strategies and plans appropriate to the scope, complexity, and risk of an initiative.
Conduct stakeholder analyses, change impact assessments, readiness assessments, and risk assessments.
Identify adoption barriers, resistance risks, and areas requiring additional support.
Recommend change interventions that support successful employee adoption and utilization.
Support Employee Adoption & Usage
Identify gaps in Awareness, Desire, Knowledge, Ability, and Reinforcement and develop targeted actions to address them.
Monitor and evaluate employee readiness and adoption throughout the project lifecycle.
Support business leaders and managers in driving employee engagement and commitment.
Help ensure employees have the information, resources, and support needed to successfully adopt change.
Develop & Execute Change Plans
Create and manage core change management plans.
Coordinate change activities across project and business teams.
Support the development and delivery of stakeholder communications.
Partner with Internal Communications to design and execute communications plans.
Partner with learning and training teams to identify employee readiness and learning needs.
Support post-implementation reinforcement activities.
Enable Key Change Roles
Partner with executive sponsors, people leaders, and project teams to build change readiness and engagement.
Provide coaching, tools, and guidance to leaders supporting impacted teams.
Partner with Project Teams
Collaborate with project managers and project teams to integrate change management activities into implementation plans.
Participate in project planning, deployment, transition, and sustainment activities.
Communicate change risks, readiness concerns, and adoption needs to project stakeholders.
Help align…