Jr. Automation Specialist

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com. Job Profile: Marketing Manager Job Description Summary: Pay Range: $55k-$60k Hybrid: 3940 N. Ravenswood, Chicago, IL Role Overview: We're hiring a Junior Marketing Automation Specialist to join our marketing automation team. In this role, you'll build and maintain the custom automations that connect and power our marketing technology stack. Early on, the emphasis is on learning the technical backends of our platforms—APIs, data schemas, authentication, and how data flows between systems—and translating marketing needs into working automations using visual workflow builders. This is a hands-on, build-focused role for someone who's curious about how systems connect and motivated to grow their technical depth quickly. Responsibilities Build initial (V1) automations using visual workflow builder tools such as Microsoft Power Automate, Adobe Workfront Fusion, Workato, etc. to connect and support our marketing platforms Learn the technical backends of the platforms in our stack—APIs, data schemas, authentication methods, and how data moves between systems—and apply that understanding to build efficient, reliable automations Maintain, monitor, and troubleshoot existing automations (especially those you've built), ensuring uptime, data integrity, and consistent performance Think creatively to design automation solutions that meet evolving business and marketing needs, and identify opportunities to improve or streamline existing workflows Apply data-integrity and security best practices throughout the automation lifecycle (data handling, access, and connection management) Document automations clearly—workflows, data mappings, dependencies, and known edge cases—so they're maintainable over time Provide a small amount of direct platform support, primarily handling escalations that stem from automation gaps or failures Collaborate closely with the marketing automation team, and support automation needs on projects owned by other teams as needed Other duties as assigned Skills & Qualifications Working familiarity with how automations function—how they connect platforms, the role of APIs, why data…