Check in/Receptionist- Office & Admin Specialist Int

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Check in/Receptionist- Office & Admin Specialist Int Institution: St. Cloud State University Classification Title: Office & Admin Specialist Sr Bargaining Unit / Union: 206: AFSCME - Clerical and Office City: St. Cloud FLSA: Non Job Exempt Full Time / Part Time: Part time Employment Condition: Classified - Unlimited Salary Range: $22.62 - $32.23 Job Description This position serves as the primary administrative support specialist for Counseling and Psychological Services and the Student Health Center. The position independently administers highly confidential medical and counseling records processes, coordinates patient access and scheduling systems, supports immunization compliance, and applies federal and state privacy requirements including HIPAA, FERPA, and Minnesota data practices requirements. The position is also responsible for front-line student service triage, including distinguishing between medical clinic and counseling appointment workflows, recognizing when a student concern may require referral or escalation to the appropriate licensed clinical or medical professional, and supporting care coordination across the integrated health and counseling environment.    Front desk reception, appointment scheduling and client/patient check-in:  Acknowledge and/or greet persons entering front desk reception area and assist as needed  Answer telephone, transfer calls, and/or take messages  Assist students in scheduling appointments  Exercise independent judgment in triaging students who contact or present to the center for services, including determining the appropriate appointment pathway based on the student's stated concern and established clinic/CAPS protocols.  Distinguish between medical clinic and counseling appointment types, check-in requirements, privacy considerations, and workflow differences to ensure students are directed to the appropriate service area.   Recognize situations where a student seeking one service area may also need support from the other discipline, and appropriately escalate or refer the concern to licensed medical or counseling staff consistent with departmental protocol.   Support the integrated care model between the Student Health Center and Counseling and Psychological Services by identifying cross-over service needs and facilitating appropriate administrative handoffs without making clinical judgments.   Assist students in the appointment check-in process and all components of visit including verification of student status, creation of medical record as needed, and updating demographics as needed  Verify insurance status of scheduled appointments  Verify, interpret and apply established insurance verification, billing, and student-status procedures to assist students with access to medical clinic and CAPS services.   Understand and assist…