CHL - Supply Chain Coordinator
Tidal · Santiago, Santiago Metropolitan Region, Chile · On-site
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Job Title: Supply Chain Coordinator
Contractor Fee: $2,800-$3,000/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.
About This Role: We’re hiring a Supply Chain Coordinator to support a fast-growing health and wellness supplement brand across procurement, freight, inventory, and daily supply chain operations. This is a high-ownership role where you’ll help keep packaging, inventory, shipments, and fulfillment running smoothly across multiple channels. You’ll also serve as the main point of contact for key supply chain activities during a planned leave in August and September. We’re looking for someone who is organized, proactive, comfortable using AI tools like ChatGPT or Claude, and able to solve problems independently with minimal supervision.
Key Responsibilities:
Purchase Order & Vendor Management: Create, place, and track packaging purchase orders with vendors and co-manufacturers
Monitor PO status against production schedules and proactively flag risks to delivery timing
Manage vendor communication, including follow-ups, status checks, and escalations, and maintain organized PO and co-manufacturer records
Escalate delays, shortages, or operational risks with enough context to support fast decision-making
Freight & Logistics: Coordinate and book inbound and outbound freight shipments across multiple channels
Set up and manage inbound shipments within WMS platforms while monitoring receiving accuracy
Maintain organized freight documentation, including packing lists, BOLs, and shipment records
Troubleshoot transportation issues while helping keep shipping timelines and costs under control
Inventory & Fulfillment: Track inventory levels across SKUs and fulfillment locations
Coordinate inventory transfers between warehouses and fulfillment centers as needed
Manage backorder situations by identifying affected SKUs, determining back-in-stock timing, and proactively communicating updates to internal teams
Reconcile inventory discrepancies, investigate unusual variances, and escalate concerns when necessary
Invoicing & Records: Process and verify supply chain invoices for accuracy
Maintain organized, audit-ready records of supply chain financial transactions
Flag billing discrepancies and operational inconsistencies for review
Support operational documentation and ongoing process improvements across supply chain workflows
Software/Platforms/Tools:
Google Sheets / Microsoft Excel
Inventory Management Systems…