Claims Examiner

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

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This position will be responsible for the resolution of claims of average complexity and low to mid exposure claims. The primary purpose of this job is to investigate, evaluate, negotiate and settle assigned claims by collecting and analyzing data according to policy application and/or contract provisions. The position will have responsibility for decision making within their authority and work under the general direction from their manager. Job Responsibilities Typically handles low to moderate low exposure claims. Confirms coverage of claims by reviewing policies and documents submitted in support of claims.  Analyzes coverage and communicates coverage positions. Drafts coverage position letters independently Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. Conducts, coordinates, and directs investigation into loss facts and extent of damages Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure Sets reserves within authority or makes recommendations concerning reserve changes to manager Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of the claim. Negotiates and settles claims directly with claimant   Prepares reports by collecting and summarizing information Participates in special projects or assists other team members as requested Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures. Identifies subrogation opportunities and fraud potential and makes appropriate referrals Strong emphasis on customer service to both internal and external customers Education and Certification: Bachelor’s degree or equivalent work experience Advanced degree, or focused technical degree a plus Must have or be eligible to receive claims adjuster license Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU) Work Experience Minimum of two years of claims handling experience or equivalent combination of education and experience Knowledge of insurance industry or claims handling preferred, or Successful completion of…