Cleaning Lead

LOCATION: 100 Bishopsgate, London, EC2N 4AA SHIFT PATTERN: Monday to Friday, between 6:00am and 7:00pm. Flexibility is required to meet business needs. Shifts are 9 hours per day (including a 1-hour unpaid break), 40 hours per week. PAY RATE: £20.46 per hour (approx. £42,500.00 per annum) If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! The Cleaning Lead will be managing the cleaning operation at a prestige site in the City of London. The site operates seven days per week and has a 24-hour operation. The Cleaning Lead will have day to day contact with the client and will be responsible for the complete running of the site cleaning operation which will include, operations, HR related process, management reporting, client liaison and the financial well being of the contract (to name a few). Purpose of the role The Cleaning Lead is a key element in overseeing the daily running of the site from a cleaning perspective to ensure a welcoming, clean and safe environment whilst working closely with all teams. The Cleaning Lead is responsible for the implementation of the strategic direction for Cleaning Operations on site, building the operating model including enhanced clean regimes, recruiting and engaging the cleaning team all with a focus on enhancing guest experience. The Cleaning Lead must be a leader and a role model to the cleaning team on site ensuring an engaged and positive culture while maintaining a well-run effective and innovate cleaning operation. The job holder will be part of the duty management team and will oversee a team of cleaning / presentation operatives who work on a shift basis, ensuring all facilities remain well presented, safe and clean at all times. He/ she will be the guardian to ensure that all are fit for purpose and all colleagues are compliant with the standards and behaviours. The Cleaning Lead will ensure the cleaning operation achieves the high standards and positive interactions with customers. Key Responsibilities/Accountabilities: Lead the Cleaning / Presentation team to ensure there is a positive, motivational, supportive working environment. Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off of all duties and tasks complete A focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions Ensuring excellence for Cleaning operations throughout SJQ includes, but not limited to: − Security, Health and Safety and compliance − Cleaning standards − Colleague Grooming and presentation − Guest and Staff Interaction & Staff courtesy − Ambience − Best Practice and Innovation Ensure high standards are always achieved, being flexible to meet the changing operational needs on…