Client Advisor, Motorcycle Insurance

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.   Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to excellence. Empowered with a sense of accountability and autonomy to take ownership of their work. Treated with respect and act with integrity by putting clients, colleagues, and community first. Recognized for their achievements and celebrate festivities, big and small, to make work fun. We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible. Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance. CLIENT ADVISOR, MOTORCYCLE INSURANCE Acera Insurance is looking for an ambitious, engaging  Client Advisor  to join our Motorcycle team. The successful candidate will be the main point of contact for our motorcycle clients.   MAIN RESPONSIBILITIES: Provide exceptional customer service to our motorcycle clients via phone and in-person; Provide support and customer service to our sub-brokers; Handle new motorcycle policies from start to finish; Assist with the renewals of existing policies; Complete and mail renewal notices to existing clients; Ensure all notes are made, accurate and complete in our Broker Management System with each client; All other duties as assigned by management. LOCATIONS & STATUS: Victoria, BC Full-time, permanent Starting in January 2026 Pay Range : Acera’s total compensation offerings are based on pay for performance that recognizes exceptional individual and company performance.  The typical hiring range for this position is from $42,500,000 - $47,500 CAD annually; the pay offering is based on location and will vary depending on related education, insurance experience, proven knowledge, skills, and internal equity.  QUALIFICATIONS: Possession of level one insurance license, or working toward completion considered an asset; Post-secondary degree, or equivalent, considered an asset; Insurance or insurance brokerage experience, considered a strong asset; Enrollment in CAIB or CIP courses, considered an asset; VALUES & COMPETENCIES: High degree of professionalism and integrity; A strong business acumen; Exceptional interpersonal skills; Good judgement and decision-making skills; Works well within a team and independently; Desire to succeed in a customer-service based role by providing exceptional client experience to our client base; Quick learner; Ability to deliver effective results meeting deadlines and targets; Confident working with multiple computer…