Client Advisor - Pacific Fair

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. The Prada Group was founded on a tradition of excellence, shaped by a spirit of innovation and an unwavering commitment to creativity. Joining Prada means becoming part of a dynamic community of people driven by curiosity, passion and a desire to continually evolve.  Our people are at the heart of our success. We value talent, individuality and ambition, creating an environment where our teams are empowered to grow, develop and build meaningful careers within the Prada Group. As a Store Manager with Prada, you demonstrate a strong history of achieving excellence in management, customer service and sales. You are aware of the opportunities and challenges of working in a high performing team and thrive on representing Prada as a brand ambassador. Your journey will be both challenging and rewarding as you lead the Pacific Fair team to continued success, strengthening client relationships, driving consistent commercial performance, and bringing the Prada Group DNA to life in everything you do. The Opportunity  You will be responsible for leading the overall success of the boutique by: Championing a client-centric culture and delivering exceptional, personalised experiences that reflect the Prada standard; Driving and maximising sales performance, achieving commercial targets and delivering sustainable growth; Inspiring and motivating the team to consistently exceed individual and KPIs; Coaching, developing and empowering the team, with a strong focus on talent development and performance management; Ensuring the team remains highly engaged and equipped with the latest Prada Group knowledge, including product, collections, policies and procedures; Fostering an entrepreneurial, collaborative and high-performance culture; Acting as a strong ambassador for Prada within the local market, identifying opportunities to attract new clients, increase boutique traffic and strengthen long-term client relationships; Managing the boutique's budget and ensuring disciplined control of operating expenses; Elevating clienteling through strategic initiatives, appointments and exclusive client events; Ensuring the highest standards of operational excellence across cash management, inventory, logistics and Head Office reporting requirements; and Upholding the values, standards and distinctive identity of Prada across every aspect of the boutique experience. Knowledge & Skills We are seeking an accomplished retail leader who brings: Proven experience leading and developing a high-performing luxury retail team; Strong commercial acumen, with a demonstrated ability to deliver sales growth and consistently…