Client Business Lead

Job Title: Client Business Lead Location: New York, NY or Los Angeles, CA Start Date : ASAP Whalar, part of Accenture Song is the leading, most awarded Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators. We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable. With hubs in London, Berlin, New York, and Los Angeles, our reach is global About the role: The Client Business Lead is responsible for the business health and growth for a set of clients. This is achieved by being a consultative partner to external partners and by managing multi-functional internal teams. As a key leader in the business, this individual works closely alongside Client Services, Strategy, Measurement and Paid Media leads, ensuring business objectives are met through creative and sound strategies, premium execution, and actionable reporting and insights. Here’s what you’ll do day-to-day: Serve as the senior strategic advisor and executive point of contact for assigned clients, building long-term partnerships and driving business growth. Partner with clients to understand their goals, challenges, and opportunities, shaping strategic direction, creative output, and execution to deliver meaningful business impact. Own commercial growth across assigned accounts, identifying organic growth, incremental scopes, and new business opportunities while partnering with leadership to drive revenue and margin. Bring cultural intelligence, industry expertise, and strategic perspective to develop differentiated solutions and identify new opportunities. Lead and develop high-performing teams, setting the vision, fostering collaboration, and ensuring the right talent, resources, and capacity are in place to support business growth. Serve as a senior escalation point for complex creator and agent relationships, leveraging deep creator-economy expertise to navigate negotiations and challenges. Champion measurement and continuous improvement, translating insights into strategic recommendations and measurable client impact. Oversee margin management, scope development, client paperwork, SOWs, and POs, while supporting pre-sale efforts, pitches, and proposals as needed. Partner closely with supporting teams including Business Affairs, Marketing, and HR, as well as third-party partners, to ensure effective delivery and team support. Here’s what we’re looking for: The ideal candidate will have 10+ years experience including a strong background in team & account management, business development, and an understanding of the Creator Economy. Proven experience managing senior-level client relationships and building trusted partnerships with executive stakeholders. Strong commercial acumen with experience overseeing…