Client Business Lead
Whalar Group · London, UK · United Kingdom · Hybrid
Posted Jul 9, 2026
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Job Title: Client Business Lead
Work Location: London, Farringdon, (Hybrid with 2 days in office).
Start Date : ASAP
Whalar, part of Accenture Song is the leading, most awarded Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators. We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable. With hubs in London, Berlin, New York, and Los Angeles, our reach is global.
About the role:
The Client Business Lead is a senior commercial leadership role responsible for driving revenue growth across some of Whalar's most strategic agency partnerships. You'll own a portfolio of key clients, including our top AOR account in GB, shaping long-term growth strategies, strengthening executive relationships, and identifying new opportunities across our full suite of Creator Marketing solutions.
Success in this role requires equal parts commercial instinct, strategic thinking, and relationship leadership. You'll work across industries and client categories, partnering closely with cross-functional teams to deliver exceptional client outcomes while staying at the forefront of the rapidly evolving Creator Economy. If you're energized by growing businesses, solving complex client challenges, and helping global brands unlock the power of creators, we'd love to meet you.
Here’s what you’ll do day-to-day:
Own and grow Whalar's leading alcohol-sector AOR account, delivering ambitious revenue and profitability targets while identifying new commercial opportunities across our full product offering to drive long-term account growth.
Build trusted relationships with senior client stakeholders, serving as a strategic advisor who champions the Creator Economy through thought leadership, industry insights, client presentations, and strategic conversations while strengthening Whalar's position as the market leader in creator marketing.
Partner with the Co-Heads of Client Accounts and New Business team to onboard new clients and ensure a seamless client experience from day one.
Lead the development of innovative creator marketing strategies that deliver measurable business results and differentiate Whalar in the market.
Own pipeline management, forecasting, and commercial planning, ensuring strong forecasting accuracy and healthy portfolio performance.
Collaborate closely with Client Services, Business Affairs, Community, Finance, Marketing, and other cross-functional teams to deliver exceptional client work while maintaining operational excellence.
Host and create bi-annual events with your key clients that showcase the latest innovations and thought leadership within the Creator Economy, working with internal teams from a variety of disciplines to plan alongside your lead client contact.
Mentor and…