Client Director

About the role As a Client Director at Tecknuovo, you will own and grow a portfolio of strategic client relationships, helping organisations solve complex challenges through technology and transformation. Sitting within our Engagement Hub, you will be responsible for understanding our customers’ priorities, identifying where Tecknuovo can add meaningful value, and turning those opportunities into long-term partnerships and sustainable commercial growth. You will hold overall accountability for the success and growth of your accounts. Depending on the size and complexity of the portfolio, you may lead Client Partners who focus on the day-to-day management and success of live Statements of Work, or you may retain direct responsibility across the full client lifecycle yourself. You will work closely with senior stakeholders across our customers and with our Delivery and Technical teams to shape solutions that deliver measurable outcomes. From developing new relationships through to growing established accounts, you will provide strategic and commercial leadership throughout the client lifecycle. This is a senior role with significant autonomy and influence. You will help shape how Tecknuovo goes to market, strengthen our position with customers and ensure our growth remains aligned with our North Star and Values. Key responsibilities Own the overall success and growth of a portfolio of high-value client accounts, developing deep relationships and creating sustainable commercial growth. Shape and lead strategic account plans, identifying opportunities to expand existing relationships and develop new areas of business. Build trusted relationships with C-suite and senior stakeholders, developing a strong understanding of their organisations, transformation priorities and challenges. Identify, shape and convert new opportunities, translating complex customer needs into commercially viable, outcome-led propositions. Maintain strategic oversight of live engagements, ensuring delivery continues to support customer outcomes, account growth and long-term relationships. Where appropriate, lead and support Client Partners responsible for the day-to-day management of live SOWs, providing direction, coaching and escalation while retaining overall accountability for the account. Where accounts do not require dedicated Client Partner support, take direct ownership of the client relationship across both live engagements and future growth opportunities. Work closely with Delivery, Technical and wider internal teams to design and mobilise services that deliver measurable outcomes for our customers. Provide strategic and commercial oversight across Statements of Work, ensuring propositions deliver clear customer value while supporting Tecknuovo’s commercial objectives. Maintain a strong understanding of the technology, digital transformation and competitive landscape, using this insight to inform customer conversations and identify emerging…