Client Experience Coordinator
Hopesglobalgetaways · Detroit, Michigan, United States · Remote
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Position Overview
We are currently expanding our remote team and inviting applications for a Client Experience Coordinator role. In this position, you'll assist with guiding clients through the planning process, helping organize trip components, and ensuring reservation details remain accurate throughout each stage of coordination.
This opportunity is well suited for individuals who enjoy supporting people, staying organized, and working independently in a structured work-from-home environment.
Primary Responsibilities
Help arrange accommodations, transportation, cruises, and vacation experiences
Review available planning options using approved reservation platforms
Prepare confirmations and organize itinerary information
Respond to general planning questions and service-related requests
Assist with schedule changes or reservation adjustments when needed
Maintain organized digital files for client planning activities
Participate in virtual learning sessions and team updates
Skills That Support Success in This Role
Strong written and verbal communication abilities
Attention to detail when managing planning information
Comfort working independently in a remote environment
Familiarity with basic computer tools and web-based systems
Reliable internet access
Interest in travel coordination and customer support
Applicants should be legally authorized to work in the US, UK, Mexico, Australia, or Spain .
What We Offer
Fully remote role with flexible scheduling
Training provided; no experience required
Supportive team environment
Incentive programs and special perks
Opportunity for long-term growth