Client Manager - Sustainability Auditor & Verifier

We exist to create positive change for people and the planet. Join us and make a difference too! Client Manager – Sustainability Auditor & Verifier Location: United Kingdom Working pattern: Home-based (travel to the office and client sites as needed)   Purpose of the Role As the face of BSI, the role of the Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards, regulatory requirements or voluntary standards. After each management system assessment, the Client Manager compiles a business report and presents it to the client. At the end of a data verification, the Client Manager creates and issues a verification opinion statement using BSI-owned templates or systems provided by the regulator.   Key Responsibilities & Accountabilities Verification as required by our clients in accordance with regulated schemes (e.g., UK ETS, EU CBAM), voluntary accredited schemes (e.g., ISO 14064-1 and ISO 14068-1) and specific audit protocols; verification of sustainability reports in accordance with ISSA 5000 and local reporting standards. Creation of verification opinions and issuing them to clients. Conducting independent technical reviews of verification work delivered by other members of the team. Delivery of audits for ISO 14001 / ISO 50001 and other complementary schemes. Recommend the issue, re-issue or withdrawal of certificates and report recommendations in accordance with BSI policy, procedures and prescribed timeframes. Prepare assessment reports and deliver findings to clients, ensuring clear understanding of assessment decisions and corrective actions where appropriate. Add value to clients through the assessment of their systems and processes against BSI requirements. Uphold BSI’s reputation through excellent planning, delivery, report writing and professional interactions with clients and key stakeholders. Demonstrate commercial acumen and a professional, engaging approach when providing feedback to clients. Lead assessment teams as required, ensuring team members are adequately briefed and quality of service is maintained. Establish effective client partnerships that support client satisfaction and opportunities for business development. Provide accurate and timely information to service teams and ensure client records and internal information are complete and up to date. Plan and schedule workloads effectively to maximise revenue-earning activity. Coach and support colleagues, including inexperienced assessors and new team members, as appropriate. Maintain and enhance appropriate professional qualification status in relevant disciplines. Actively engage with the Delivery Team, peers and key stakeholders to support continual improvement in line with BSI standards of Assessor Excellence.   Knowledge & Experience Essential Third-party verification experience for regulated schemes (e.g., UK ETS). …