Pathway of Hope Regional Coordinator (DHQ)

Overview The Pathway of Hope Regional Coordinator is responsible for providing oversight of the Pathway of Hope (POH) initiative across Corps (Community Centers) and Corps POH-specific personnel. This oversight includes but is not limited to: policy adherence and addendums; data collection, entry, and quality auditing and improvement; data analysis and data-driven decision making; evidence-based practice; program implementation and sustainability; personnel training; case consultation and troubleshooting; resource acquisition, coordination, communication, and dissemination; cross-functional collaboration; and multi-level representation. POH-specific oversight is to be conducted in collaboration with Corps Officers in a capacity that enhances the functions of The Salvation Army Corps within the Greater New York Division, under the supervision of the Director of Social Services and in collaboration with The Territorial Pathway of Hope Coordinator. Responsibilities Serve as the Division’s primary representative on matters related to POH through the clear communication of challenges, developments, needs and successes of the POH approach Monitor, anticipate, and address strategic needs to assure the POH approach’s ongoing success and sustainability as a holistic and integrated mission aligned with The Salvation Army’s values Serve as the primary advocate of the POH approach between Divisional Headquarters (DHQ) and the Corps Ensure consistent communication by participating in weekly, biweekly, or monthly conference calls with the Territorial Pathway of Hope Coordinator Collaborate regularly and effectively alongside the Divisional Leadership, Social Services Director, Territorial Pathway of Hope Coordinator, Corps Officers and POH case managers Oversee annual POH evaluations/outcomes measurement of participating Corps and complete summary/review report to the Director of Social Services and the Territorial Pathway of Hope Coordinator Maintain and regularly update a POH database which consolidates program data across all participating Corps Provide ongoing supervision and administrative oversight for POH Corps in the implementation of Pathway of Hope Create and conduct training sessions that support the initial implementation phase and ongoing training requirements for the POH Corps Officers and Staff Plan, conduct, and/or participate in POH workshops and other training events at the territorial, divisional, local, or inter-agency level, as requested and/or assigned Provide direct case consultation and technical assistance to caseworkers and interns as needed Plan, coordinate and facilitate monthly caseworker meeting and offer support and information regarding community linkages, programmatic requirements including intake processes, intervention strategies and collection of data needed to meet program reporting requirements Assist in recruiting, interviewing, and training of new employees directly involved in Emergency…