Client Services Coordinator

Location: Melbourne Contract Type: Permanent MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering. We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways. At MinterEllison, we're leading the way with AI and other emerging technologies, powering innovation right across our firm. You will have the opportunity to engage with AI tools we've built, and other external AI tools, to enhance efficiencies and excellence internally and with our clients. We support sustainable ways of working regarding how, when and where you work and offer a wide range of social, financial and health benefits (see https://www.minterellison.com/-/media/Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-Dec_2025.pdf ) The Team Our innovative and professional Client Services team are at the very front line of the business and are responsible for ensuring the smooth running of our busy and vibrant client floor. This team interacts with all teams across the firm and manages a wide variety of client and staff meetings and events. Your Role You are responsible for creating an exemplary Reception experience and for coordinating the Client Services team to ensure we are delivering first class service for our clients and employees. The main areas this position is responsible for include: Actively manage client meeting rooms, ensuring the appropriate room is allocated for each meeting or event via the firm's room booking system (EMS). Use EMS (room booking system)  to manage workflows on the client floor. Maintain data integrity in EMS (room booking system) and provide regular and ad hoc reporting as required. In conjunction with the Client Services Assistant Lead, ensure all meeting rooms are set up correctly with the appropriate resources (AV, catering, furniture, etc.). Coordinate the day-to-day operations of the Client Floor and ensure tasks are performed efficiently and to the highest service standard. Coordinate resource requirements for reception, events and functions including the weekly roster. Supervise after hours events as required. Work with the Events team and Executive Assistants to manage events including planning, liaising with external parties, managing event budgets, confirmations, etc. Work with the Premises team to ensure maintenance and servicing…